2. Login and Select your order within the account and click Request Return
3. Fill in the Return Form and Wait for Email with Prepaid Label
4. Pack the item securely and apply Prepaid Label
5. Take it to your nearest Post Office or any Royal Mail Drop Off Point
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":76493455649,"merchantName":"IN ONE FILE","personalized":true}}]" access-token="7e28b82fb2101262dbb02ad62961a407" buyer-country="DE" buyer-locale="en" buyer-currency="EUR" shop-id="76493455649" cart-id="51c3a7a7bf6eac796cc46235da077c1e" enabled-flags="["ae0f5bf6"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>